Frequently Asked Questions
Everything you need to know about your glow journey.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We want you to love your glow! If you are not satisfied, we accept returns of gently used products within 30 days of purchase for a full refund, excluding shipping costs.
Are your products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free and Leaping Bunny certified. The majority of our products are also vegan-friendly.
Do you ship internationally?
We currently ship to a wide range of international destinations. Please check our shipping page for a full list of countries and applicable customs fees.
How can I check the status of my order?
You can view your order status by logging into your account on our website or by clicking the 'Track Order' link in your confirmation email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Afterpay for interest-free installments.